Menu
Infrabyte
When Do You Need
Support As A Service?
You may need Support as a Service when you experience issues with your CRM system, require additional features or customizations, need to migrate data to a new system, or when you need help with user adoption and training. Support as a Service can provide you with the expertise and resources you need to ensure your CRM system continues to meet your business needs.
- When you are experiencing technical issues or errors with your CRM system that you are unable to resolve on your own, our expert team helps you with the best support services.
- When you need to update or upgrade your CRM system, but lack the in-house expertise to do so, our expert team helps you with the best support services.
- When you need assistance with customizations or integrations to your CRM system, our expert team helps you with the best support services.
- When you have questions about best practices for using your CRM system to achieve your business goals, our expert team helps you with the best support services.
- When you need help with data management or migration to ensure the accuracy and completeness of your data, our expert team helps you with the best support services.
- When you need ongoing maintenance and support for your CRM system to ensure it continues to operate smoothly and efficiently, our expert team helps you with the best support services.
Services
How Our Support as a Service
Can Help Your Business
01
Our Support as a Service ensures that your CRM system remains up-to-date with the latest features, functionalities, and security patches, ensuring the smooth and secure operation of your business.
02
Our expert support team provides timely and reliable assistance for any technical issues, minimizing downtime and ensuring that your business operations remain uninterrupted.
03
We offer customization and integration support to ensure that your CRM system is tailored to your specific business needs, ensuring maximum efficiency and productivity.
04
Our support team provides training and guidance to your employees, ensuring that they are equipped with the necessary knowledge and skills to use the CRM system effectively.
05
We provide data management and migration support, ensuring that your data is accurately and securely transferred to your new CRM system.
06
Our support services help businesses save time and resources by outsourcing their CRM support needs, allowing them to focus on their core business operations and growth.
Services
Types of Support as a Service
We Offer
Basic Support
Our basic support package includes assistance with basic CRM functionality and configuration issues. It is priced at a fixed hourly rate and is suitable for businesses with basic CRM needs.
Advanced Support
Our advanced support package offers comprehensive assistance with complex CRM issues such as custom development, integrations, and data migrations. This package is priced based on the scope of work and the level of expertise required
24/7 Support
Our 24/7 support package provides round-the-clock assistance for critical CRM issues. It is priced based on a monthly retainer and is suitable for businesses that require uninterrupted CRM operations.
Dedicated Support
Our dedicated support package offers a dedicated team of experts who work exclusively on your CRM system. This package is priced based on the number of resources and the level of expertise required and is suitable for large businesses with complex CRM needs.
Provide
Types of Support as a Service
We Offer
Impactful services
- 92% of our clients admitted they saved their budgets
- 87% of startups we’ve cooperated with gained ROI more than 100%
- 10 out of 10 clients extended their tech teams in an expected way
Large and experienced team
- 100+ engineers
- 70+ projects completed
- 100+ IT professionals available in the region we operate in
Trustworthy partner
- 100% of our agreements are fulfilled
- 90% business satisfaction rate
- 98% of our clients have cooperated with us for at least two years
- Healthy capitalization of the businesses who trust us to be their tech partner
Testimonials
Client
Testimonials
Mr. Sanjeev Gandhi
Geo Informatics Consultants Pvt. Ltd.
CEO and Managing Director
I am pleased to say that I had a fantastic experience working with Infrabyte Team. The team was highly efficient and knowledgeable, and their consulting and solution-providing skills were exceptional. They really took the time to understand our business needs and provided us with customized solutions that perfectly aligned with our requirements.
5/5
Mr. Kamal Batra
Buniyad Real Estate Services
CEO and Managing Director
The Infrabyte team was extremely professional and responsive throughout the entire customization process. They took the time to understand our specific business needs and provided expert guidance and customized solutions that perfectly aligned with our requirements. Their knowledge of Salesforce was impressive, and they were able to provide valuable insights and recommendations to help us optimize our system.
5/5
Mr. Ajeet Kashid
Electronica Mechatronic System India Pvt Ltd
General Manager- Global Marketing
Infrabyte’s team was able to guide us through the implementation process with ease and made sure that everything was up and running smoothly in no time. They were also available to answer any questions we had and provide ongoing support as needed. Overall, I couldn’t be happier with the service and expertise provided by Infrabyte. I highly recommend them to anyone looking to implement Zoho or any other CRM tool.
5/5
Mr. Uttam Aggarwal
Napino Auto & Electronics Ltd
CIO - Group IT Head
Good and Supporting Implementation Team with Good Subject Matter Experts.
5/5
FAQ
Our
FAQ
What experience does Infrabyte Software have in the field of Java development?
Our Java team has hands-on experience in building all kinds of solutions that rely on Java. Whether it’s cloud-based applications, MVPs, high-complexity software, or web applications, our Java engineers can match your request with performant and stable solutions. We also perform software upgrades and transform your outdated systems into a Java-powered ecosystem.
Being a seasoned Java development company, Devox Software also holds experience in delivering custom projects across different domains. Thus, our expertise spans the finance, healthcare, ecommerce, logistics industries, and others. Experience this wide allows our team to render high-quality solutions for any sector.
Can I hire an individual Java coder for a specific technical function?
Absolutely. Our Java development services include various hiring options to address the needs of our clients. In particular, you can hire a ready-to-go Java development team for the whole project, extend your on-site team to handle the load, or fill in talent gaps in your own Java team.
Consult our experts to find the right hiring option.
What tool should I use for Java development?
Software development is a multi-stage process, hence there are many tools available for Java management. Each of them aids the entire process of developing, testing, and deployment in Java. Therefore, the choice of the toolset is context-dependent for any Java development company.
With this in mind, our Java development team is proficient in different tech stacks to find the right set of technologies for each project. Overall, we prefer a combination of time-tested tools and trendy technologies. This includes Docker, JUnit, Apache Maven, Groovy, Jenkins. and others. The Infrabyte Software team has all of these and other tools on speed dial, so our developers can address your development needs in full and come up with a winning combo.
Is Java a popular technology for software development?
Yes, it still is. Although it is currently outshined by newcomers, Java is still the gold standard for programming. Java has an avid community and is widely used as the server-side coding language for a variety of back-end development projects. It is one of the oldest languages used for enterprise development, including Machine Learning and Big Data projects, as well as Web and Android development.
Project
Tell us
About your project
Share your project idea and get a free consultation with our development team. We’ll contact your back within 24 hours. It’s free!
