Support Services

We provide comprehensive support services to ensure your CRM system operates smoothly and efficiently. Our expert team is available to help you with any issues or questions you may have.

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When Do You Need

Support As A Service?

You may need Support as a Service when you experience issues with your CRM system, require additional features or customizations, need to migrate data to a new system, or when you need help with user adoption and training. Support as a Service can provide you with the expertise and resources you need to ensure your CRM system continues to meet your business needs.


How Our Support as a Service

Can Help Your Business


Our Support as a Service ensures that your CRM system remains up-to-date with the latest features, functionalities, and security patches, ensuring the smooth and secure operation of your business.


Our expert support team provides timely and reliable assistance for any technical issues, minimizing downtime and ensuring that your business operations remain uninterrupted.


We offer customization and integration support to ensure that your CRM system is tailored to your specific business needs, ensuring maximum efficiency and productivity.


Our support team provides training and guidance to your employees, ensuring that they are equipped with the necessary knowledge and skills to use the CRM system effectively.


We provide data management and migration support, ensuring that your data is accurately and securely transferred to your new CRM system.


Our support services help businesses save time and resources by outsourcing their CRM support needs, allowing them to focus on their core business operations and growth.


Types of Support as a Service

We Offer

Basic Support

Our basic support package includes assistance with basic CRM functionality and configuration issues. It is priced at a fixed hourly rate and is suitable for businesses with basic CRM needs.

Advanced Support

Our advanced support package offers comprehensive assistance with complex CRM issues such as custom development, integrations, and data migrations. This package is priced based on the scope of work and the level of expertise required

24/7 Support

Our 24/7 support package provides round-the-clock assistance for critical CRM issues. It is priced based on a monthly retainer and is suitable for businesses that require uninterrupted CRM operations.

Dedicated Support

Our dedicated support package offers a dedicated team of experts who work exclusively on your CRM system. This package is priced based on the number of resources and the level of expertise required and is suitable for large businesses with complex CRM needs.


Types of Support as a Service

We Offer

Impactful services

Large and experienced team

Trustworthy partner







What experience does Infrabyte Software have in the field of Java development?

Our Java team has hands-on experience in building all kinds of solutions that rely on Java. Whether it’s cloud-based applications, MVPs, high-complexity software, or web applications, our Java engineers can match your request with performant and stable solutions. We also perform software upgrades and transform your outdated systems into a Java-powered ecosystem.

Being a seasoned Java development company, Devox Software also holds experience in delivering custom projects across different domains. Thus, our expertise spans the finance, healthcare, ecommerce, logistics industries, and others. Experience this wide allows our team to render high-quality solutions for any sector.

Can I hire an individual Java coder for a specific technical function?

Absolutely. Our Java development services include various hiring options to address the needs of our clients. In particular, you can hire a ready-to-go Java development team for the whole project, extend your on-site team to handle the load, or fill in talent gaps in your own Java team.

Consult our experts to find the right hiring option.

What tool should I use for Java development?

Software development is a multi-stage process, hence there are many tools available for Java management. Each of them aids the entire process of developing, testing, and deployment in Java. Therefore, the choice of the toolset is context-dependent for any Java development company.

With this in mind, our Java development team is proficient in different tech stacks to find the right set of technologies for each project. Overall, we prefer a combination of time-tested tools and trendy technologies. This includes Docker, JUnit, Apache Maven, Groovy, Jenkins. and others. The Infrabyte Software team has all of these and other tools on speed dial, so our developers can address your development needs in full and come up with a winning combo.

Is Java a popular technology for software development?

Yes, it still is. Although it is currently outshined by newcomers, Java is still the gold standard for programming. Java has an avid community and is widely used as the server-side coding language for a variety of back-end development projects. It is one of the oldest languages used for enterprise development, including Machine Learning and Big Data projects, as well as Web and Android development.


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About your project

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