Infrabyte Technology Solutions (“Infrabyte”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, or communicate with us through platforms such as WhatsApp.

1. Information We Collect

We may collect the following types of information:

• Name

• Email address

• Phone number

• Business or company details

• Messages and communication content

• Technical data such as IP address, browser type, and device information

Information is collected only when you voluntarily provide it or interact with our services.

2. How We Use Your Information

We use your information to:

• Provide and improve our services

• Respond to inquiries and support requests

• Communicate via WhatsApp or email when initiated by you

• Send service-related notifications

• Comply with legal and regulatory obligations

We do not sell or rent personal data to third parties.

3. WhatsApp & Meta Platform Usage

Infrabyte uses WhatsApp Business APIs provided by Meta to communicate with users.

By messaging us on WhatsApp, you consent to:

• Receiving responses related to your inquiry

• Receiving service-related notifications (not unsolicited promotions)

All WhatsApp communications follow Meta Platform Policies.

4. Data Sharing

We may share information only with:

• Authorized service providers supporting our operations

• Meta Platforms (WhatsApp Business) as required for message delivery

• Legal authorities when required by law

No data is shared for advertising without user consent.

5. Data Storage & Security

We implement reasonable administrative and technical measures to protect your data from unauthorized access, misuse, or disclosure.

However, no system is 100% secure.

6. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill the purpose it was collected for

• Meet legal, regulatory, or contractual obligations

7. User Rights

You have the right to:

• Request access to your personal data

• Request correction or deletion of your data

• Withdraw consent at any time

Requests can be made via email.

8. Data Deletion

You can request deletion of your personal data at any time.

Please refer to our Data Deletion Instructions below:

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated date.

11. Contact Information

For privacy-related questions or requests, contact:

📧 contact@infrabyteits.com